Shipping policy

Shipping Policy

Last Revised: August 10, 2026

Thank you for choosing vseeboxmarket.com. This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received and verified.

Orders placed on weekends or public holidays will begin processing on the next business day.

During promotional events, holidays, or periods of high order volume, processing times may be extended. If significant delays occur, we will notify customers as soon as possible.

Shipping Services

Orders are shipped from our fulfillment facilities located within the United States.

We currently ship orders using trusted carriers, including:

• UPS
• FedEx

The carrier used for each shipment will be selected based on the destination, package size, and service availability.

Note: We currently do not ship to PO Box addresses, APO/FPO addresses, or U.S. territories (including Alaska, Hawaii, and Puerto Rico) under our standard flat-rate shipping service.

Estimated Delivery Time

Delivery times are estimates only and are not guaranteed. Actual delivery times may vary due to carrier operations, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Shipping Fees

• Orders under $50: A $10 standard shipping fee will apply.
• Orders of $50 or more: Free standard shipping is available.

Shipping promotions may be offered from time to time and will be displayed during checkout when applicable.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours after shipment for tracking information to become available.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to:

• Carrier transportation delays
• Severe weather conditions
• Public holidays
• High shipping volumes
• Other unforeseen circumstances beyond our control

We appreciate your patience and understanding if unexpected delays occur.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

We are not responsible for delays, additional shipping charges, failed deliveries, or lost packages caused by incorrect, incomplete, or outdated address information provided by the customer.

If you need to update your shipping address, please contact us immediately after placing your order. Address changes may not be possible once an order has entered processing or has been shipped.

Package Security & Signature Confirmation

Orders over $300 may require signature confirmation upon delivery to help protect your package and reduce the risk of loss or unauthorized access.

Lost or Damaged Shipments

If your package is lost in transit, arrives damaged, or you experience any shipping-related issue, please contact our customer support team as soon as possible.

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution whenever possible.

Contact Us

If you have any questions regarding shipping, delivery, tracking, or your order, please contact us:

Company Name
Nanchang Paixiu Trading Co., Ltd.

Customer Support Hours
Monday – Sunday: 9:00 AM – 6:00 PM (ET)

Phone
+1 (307) 5336381

Email
myvseeboxmarket@gmail.com

Business Address
Room 502, Unit 1, Building 24
Jinxiu Huayuan
No. 1055 Zhongshan Avenue
Minhe Subdistrict, Jinxian County
Nanchang, Jiangxi 331700
China